Legal notice

Last updated: April 15, 2025

This Privacy Policy describes how Klippoteket (the “Website,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, use our services, make a purchase from klippoteket.com (the “Website”), or otherwise interact with us regarding the Website (collectively referred to as the “Services”). References to “you” or “your” in this Privacy Policy refer to any user of the Services, whether you are a customer, a website visitor, or any other individual from whom we collect information in accordance with this Privacy Policy.

We recommend that you read this Privacy Policy carefully.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time, for example, to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on the Website, as indicated by the “Last updated” date, and we will take any other steps required by applicable law.

How We Collect and Use Personal Information
To provide the Services, we collect personal information from various sources as described below. The type of data we collect and use depends on how you interact with us.

In addition to the specific purposes listed below, we may use the personal information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce any relevant terms of service, and protect the Services, our rights, and the rights of our users and others.

What Personal Information We Collect
The types of personal information we collect depend on how you interact with our Website and use our Services. “Personal information” means any information that identifies, relates to, describes, or can be reasonably linked to you. The following sections outline the categories and specific types of personal information we collect.

Information You Provide Directly
We collect information you voluntarily provide through the Services, which may include:

  • Contact details such as your name, address, phone number, and email address.

  • Order information such as name, billing and shipping address, payment confirmation, email, and phone number.

  • Account information such as your username, password, security questions, and other credentials used to access your account.

  • Customer support information including any details you provide when communicating with us, such as messages sent through the Services.

Some features may require you to directly provide certain information. You may choose not to provide it, but that may limit your access to specific features.

Information We Collect Automatically
We may automatically collect certain data about your interaction with the Services (“Usage Data”), including through cookies, pixels, and similar technologies. This may include information about your access to and use of the Website and account, your device, browser, network connection, IP address, and other technical usage details.

Information from Third Parties
We may also receive information from third parties, including vendors and service providers who collect data on our behalf, such as:

  • Companies that support our Website and Services, including Shopify.

  • Payment processors who collect payment details (e.g., bank account or card information, billing address) to process payments and fulfill orders.

  • When you visit our Website, open or click emails, or interact with our Services or ads, we or our partners may use technologies like pixels, web beacons, SDKs, third-party libraries, and cookies to collect certain data.

Any third-party data will be handled in accordance with this Privacy Policy. Please also see the section Third-Party Websites and Links below.

How We Use Your Personal Information

  • To Provide Products and Services:
    We use your information to provide the Services, process payments, fulfill orders, communicate about transactions, manage your account, handle shipping and returns, and more. Shopify may match your account to other Shopify services you choose to use, per their policies.

  • Marketing and Advertising:
    We may use your data to send you marketing messages via email, SMS, or mail, and show you relevant ads. This includes customizing content and advertising on our and other websites. For EEA residents, the legal basis is our legitimate interest under Article 6(1)(f) GDPR.

  • Security and Fraud Prevention:
    We use personal data to detect, investigate, or act on fraud or illegal activities. If you register an account, keep your login details secure. If compromised, contact us immediately. Our legal basis (for EEA users) is legitimate interest under Article 6(1)(f) GDPR.

  • Communication and Service Improvement:
    We may use your data for customer support and to enhance the Services. This is part of our legitimate interest in providing effective and responsive services per Article 6(1)(f) GDPR.

Cookies
We use cookies to operate and improve the Website and Services (e.g., save activity/settings, analyze use, optimize features). We may also allow third-party cookies for tailored experiences and advertising.
You can manage cookies in your browser, but doing so may affect functionality. Blocking cookies may not prevent all data sharing, such as with advertising partners. For more, see Shopify’s cookie policy.

How We Share Personal Information
We may share your personal information under the following circumstances:

  • With vendors and third parties providing services on our behalf (e.g., IT, payments, analytics, support, logistics).

  • With business and marketing partners for service and advertising purposes.

  • When you request or consent to sharing data, such as for delivery or social media integration.

  • With affiliates or within our corporate group to support our business.

  • In business transfers (e.g., merger, bankruptcy) or to comply with legal obligations or protect rights.

We disclose the following categories of personal data to the following recipients:

Category Recipients
Identifiers (e.g., contact info, order/account data) Service providers, business/marketing partners, affiliates
Commercial data (e.g., orders, support info) Same as above
Internet/network activity (e.g., usage data) Same as above
Geolocation (e.g., IP-based location) Same as above

We do not use or disclose sensitive personal data without your consent or to draw inferences about you.

User-Generated Content
You may post product reviews or other content on public areas of the Services. This content becomes publicly available, and we cannot control how others use it or ensure its privacy or security.

Third-Party Websites and Links
Our Website may link to sites not owned or controlled by us. Review their privacy policies before use. We are not responsible for their data practices. Publicly shared information (e.g., on social media) may be visible to others and used by us or others without restriction.

Children’s Information
The Services are not intended for children, and we do not knowingly collect personal data from children. If you are a guardian and believe a child has shared data with us, contact us to request deletion.

To our knowledge, we have not “sold” or “shared” (as defined by applicable laws) personal data of individuals under 16.

Data Security and Retention
No security system is perfect, and we cannot guarantee complete protection. Avoid sending sensitive data via insecure methods.

We retain your data based on various factors, such as managing your account, delivering services, or legal obligations.